Alternative Consumer Dispute Resolution
Customer satisfaction is a priority for Horto do Campo Grande. If it is not possible to resolve a complaint by agreement between the parties, the consumer may resort to an Alternative Consumer Dispute Resolution (ADR) entity, a simple, fast and low-cost mechanism intended to resolve consumer disputes.
Competent entity
For contracts entered into with Horto do Campo Grande, the competent Alternative Dispute Resolution entity is:
Lisbon Consumer Dispute Arbitration Centre
Address: Rua dos Douradores, 116, 2nd floor, 1100-207 Lisbon
Telephone: (+351) 218 807 030
Email: juridico@centroarbitragemlisboa.pt
Website: https://www.centroarbitragemlisboa.pt
More information You can find additional information on Alternative Consumer Dispute Resolution on the Consumer Portal: https://www.consumidor.gov.pt
