{"id":17233,"date":"2023-11-19T10:53:12","date_gmt":"2023-11-19T10:53:12","guid":{"rendered":"https:\/\/hortodocampogrande.pt\/faqs\/"},"modified":"2025-09-30T15:25:34","modified_gmt":"2025-09-30T14:25:34","slug":"faqs","status":"publish","type":"page","link":"https:\/\/hortodocampogrande.pt\/en\/faqs\/","title":{"rendered":"FAQ&#8217;S"},"content":{"rendered":"\t<section class=\"faq-accordion\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"col-lg-12\">\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"faq-title\">Find out everything about our online store's delivery conditions<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-description\">We work daily to ensure maximum transparency and earn our customers' trust throughout the online purchase process. If you need any further clarification, please don't hesitate to contact us (email: info@hortodocampogrande.com \/ T. 217 826 660 <span>(national landline call)<\/span>)<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"col-lg-12\">\n\t\t\t\t\t<div class=\"faq-list\">\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-0\" aria-expanded=\"false\" aria-controls=\"faq-answer-0\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">What is the minimum purchase amount in the Online Store?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-0\" role=\"region\" aria-labelledby=\"faq-q-0\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>The minimum purchase amount is \u20ac30. It is not possible to complete orders below this amount.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-1\" aria-expanded=\"false\" aria-controls=\"faq-answer-1\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Why is there a minimum purchase amount of \u20ac30?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-1\" role=\"region\" aria-labelledby=\"faq-q-1\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>The minimum purchase amount ensures the logistical viability of preparing and delivering orders, as well as maintaining the quality standards and Online Service provided by Horto do Campo Grande.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-2\" aria-expanded=\"false\" aria-controls=\"faq-answer-2\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">What payment methods are available?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-2\" role=\"region\" aria-labelledby=\"faq-q-2\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>You have the following payment options available: MB Way, Multibanco Reference, Credit Card and Revolut. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-3\" aria-expanded=\"false\" aria-controls=\"faq-answer-3\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">When is my order processed?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-3\" role=\"region\" aria-labelledby=\"faq-q-3\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Orders are only processed after payment confirmation.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-4\" aria-expanded=\"false\" aria-controls=\"faq-answer-4\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">How long do I have to make payment?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-4\" role=\"region\" aria-labelledby=\"faq-q-4\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>After placing your order, payment must be made within 24 hours.<br \/>\nAfter this period, the order will be automatically cancelled, the delivery date scheduled when placing the order may be compromised and the availability of items placed in the shopping cart will not be guaranteed.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-5\" aria-expanded=\"false\" aria-controls=\"faq-answer-5\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Can I cancel an order?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-5\" role=\"region\" aria-labelledby=\"faq-q-5\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>If the order has not yet been dispatched, you can request cancellation through our contacts. After validating the situation, we will proceed with the respective refund.<br \/>\nYou can contact us by email at info@hortodocampogrande.com, or by phone: (+351) 217 826 660 (call to the national landline network).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-6\" aria-expanded=\"false\" aria-controls=\"faq-answer-6\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Do you deliver throughout the country?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-6\" role=\"region\" aria-labelledby=\"faq-q-6\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Yes. Most products available in our Online Store can be delivered in mainland Portugal.<br \/>\nFlowers and Funeral Flowers are only available for delivery in Lisbon, Greater Lisbon and Set\u00fabal Peninsula, in order to guarantee freshness and quality from the production of the arrangement to the moment of delivery.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-7\" aria-expanded=\"false\" aria-controls=\"faq-answer-7\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Do you deliver to the Azores and Madeira?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-7\" role=\"region\" aria-labelledby=\"faq-q-7\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Shipments to the Azores and Madeira are analyzed on a case-by-case basis. To request a quote, contact us by email at info@hortodocampogrande.com.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-8\" aria-expanded=\"false\" aria-controls=\"faq-answer-8\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Do you make international deliveries?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-8\" role=\"region\" aria-labelledby=\"faq-q-8\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>We currently do not make international deliveries.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-9\" aria-expanded=\"false\" aria-controls=\"faq-answer-9\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Are there deliveries on Saturday and Sunday?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-9\" role=\"region\" aria-labelledby=\"faq-q-9\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Weekend deliveries are only available in the Lisbon and Greater Lisbon area, for an additional fee of \u20ac4.<br \/>\nThere is no delivery\/shipping service on weekends for:  <\/p>\n<p>1) Flowers and Funeral Flowers in the Set\u00fabal Peninsula<\/p>\n<p>2) Any other item from our Online Store with a delivery address outside Lisbon or Greater Lisbon (delivery service in Mainland Portugal operates from Tue to Fri, except December 25th and January 1st).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-10\" aria-expanded=\"false\" aria-controls=\"faq-answer-10\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">When does the delivery period start counting?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-10\" role=\"region\" aria-labelledby=\"faq-q-10\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>The delivery period starts counting after payment confirmation of the order.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-11\" aria-expanded=\"false\" aria-controls=\"faq-answer-11\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Can I choose the delivery date?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-11\" role=\"region\" aria-labelledby=\"faq-q-11\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Yes. In the purchase form you can select a delivery date, which can range from the same day (depending on the time you place the order and actually pay for it, and the product in question), up to 30 days after placing the order.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-12\" aria-expanded=\"false\" aria-controls=\"faq-answer-12\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Are there pickup locations with free delivery, regardless of the purchase value? <\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-12\" role=\"region\" aria-labelledby=\"faq-q-12\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Yes, you can choose to pick up your products at one of our 3 Garden Centers (Campo Grande, Quinta da Eira-Sintra, and Fern\u00e3o Ferro).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-13\" aria-expanded=\"false\" aria-controls=\"faq-answer-13\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Can I choose the delivery time?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-13\" role=\"region\" aria-labelledby=\"faq-q-13\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>It is currently not possible to select a specific delivery time.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-14\" aria-expanded=\"false\" aria-controls=\"faq-answer-14\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">What if the delivery date I selected at the time of purchase is not met?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-14\" role=\"region\" aria-labelledby=\"faq-q-14\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Order dispatch may be delayed when: <\/p>\n<p>1) Stock shortages occur at the time of order preparation (common in a Garden Centre, as plants are living beings and may perish, which is why we do not guarantee the absolute availability of all products advertised in the online catalogue in suitable condition at the time of dispatch).<\/p>\n<p>2) We are in special periods (e.g. Black Friday, Christmas, Public Holidays and long weekends)<\/p>\n<p>3) Payment for the order is not made immediately after completing the order (Bank Transfer Ref. option), as payment expires after 24 hours and products are not necessarily reserved. As items are not necessarily reserved until payment is confirmed, stock shortages or subsequent unavailability of some products may occur.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-15\" aria-expanded=\"false\" aria-controls=\"faq-answer-15\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Can I change the delivery address after completing the order?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-15\" role=\"region\" aria-labelledby=\"faq-q-15\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>We do not guarantee changes after completing the purchase.<br \/>\nHowever, if you detect any error, contact us as quickly as possible by email at info@hortodocampogrande.com.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-16\" aria-expanded=\"false\" aria-controls=\"faq-answer-16\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Can I associate foreign phone contacts when filling in the details for a delivery?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-16\" role=\"region\" aria-labelledby=\"faq-q-16\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Even if you manage to complete the order, to ensure effective communication during the delivery process, it is essential to provide a national phone contact (+351). We do not ensure the operation of the service with international phone contacts.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-17\" aria-expanded=\"false\" aria-controls=\"faq-answer-17\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Can I include a card with a message?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-17\" role=\"region\" aria-labelledby=\"faq-q-17\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Yes. Simply place the message in the respective field of the purchase form, we will print the text on a card and it will be sent with your order.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-18\" aria-expanded=\"false\" aria-controls=\"faq-answer-18\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">What happens if there is no one at the address to receive the order?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-18\" role=\"region\" aria-labelledby=\"faq-q-18\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Only one delivery attempt is planned.<br \/>\nWe recommend that you indicate (in the notes field, available in the purchase form) a valid national phone contact (+351) and any other useful information to facilitate and enable delivery.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-19\" aria-expanded=\"false\" aria-controls=\"faq-answer-19\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Can I order Flowers or Funeral Flowers for a future date?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-19\" role=\"region\" aria-labelledby=\"faq-q-19\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Yes. You can place the order today and select a future delivery date.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-20\" aria-expanded=\"false\" aria-controls=\"faq-answer-20\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">When are Flowers and Funeral Flowers prepared?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-20\" role=\"region\" aria-labelledby=\"faq-q-20\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Floral arrangements and funeral flowers are prepared on the day of delivery, ensuring maximum freshness and quality.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-21\" aria-expanded=\"false\" aria-controls=\"faq-answer-21\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Do you deliver Flowers and Funeral Flowers on the same day?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-21\" role=\"region\" aria-labelledby=\"faq-q-21\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Yes. We make same-day deliveries of Flowers and Funeral Flowers in Lisbon, Greater Lisbon and Set\u00fabal Peninsula, provided payment is made by 2pm.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-22\" aria-expanded=\"false\" aria-controls=\"faq-answer-22\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Do you deliver Funeral Flowers?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-22\" role=\"region\" aria-labelledby=\"faq-q-22\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Yes. We provide funeral wreaths, funeral palms and other floral arrangements suitable for the occasion.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-23\" aria-expanded=\"false\" aria-controls=\"faq-answer-23\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Can I send Flowers, Funeral Wreaths or other arrangements available for this purpose directly to a church, chapel or cemetery, indicating a day and time for delivery?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-23\" role=\"region\" aria-labelledby=\"faq-q-23\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Yes. Provided the address is in one of the areas covered by our delivery service. Simply fill in the fields (church name, church address, name of the deceased, ceremony time) available in the purchase form.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-24\" aria-expanded=\"false\" aria-controls=\"faq-answer-24\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Can I include a card with a message?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-24\" role=\"region\" aria-labelledby=\"faq-q-24\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Yes. Simply place the message in the respective field of the purchase form, we will print the text on a card and it will be sent with your order.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-25\" aria-expanded=\"false\" aria-controls=\"faq-answer-25\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Can I send Flowers directly to another person?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-25\" role=\"region\" aria-labelledby=\"faq-q-25\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Yes. After entering your details in the purchase form, simply open the \"SEND TO ANOTHER ADDRESS\" box, and fill in the recipient's details. Even if you want to make a surprise, we remind you that it is essential to provide a national phone contact (+351) to enable delivery.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-26\" aria-expanded=\"false\" aria-controls=\"faq-answer-26\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Why don&#039;t you deliver Flowers or Funeral Flowers throughout the country?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-26\" role=\"region\" aria-labelledby=\"faq-q-26\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>To guarantee the freshness and quality of floral arrangements and funeral flowers, these products are only available for delivery in Lisbon, Greater Lisbon and Set\u00fabal Peninsula.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-27\" aria-expanded=\"false\" aria-controls=\"faq-answer-27\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">How much does delivery of Flowers and Funeral Flowers cost?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-27\" role=\"region\" aria-labelledby=\"faq-q-27\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>PURCHASES BETWEEN \u20ac30 AND \u20ac60:<br \/>\nLisbon - Free delivery<br \/>\nGreater Lisbon - \u20ac15<br \/>\nSet\u00fabal Peninsula - \u20ac25<\/p>\n<p>PURCHASES OF \u20ac60 OR MORE:<br \/>\nLisbon + Greater Lisbon - Free<br \/>\nSet\u00fabal Peninsula - \u20ac25<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-28\" aria-expanded=\"false\" aria-controls=\"faq-answer-28\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">How much does delivery of other products cost?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-28\" role=\"region\" aria-labelledby=\"faq-q-28\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>For products not in the Flowers or Funeral Flowers categories, delivery costs are:  <\/p>\n<p>1) For purchases between \u20ac30 and \u20ac60 = \u20ac6.50<\/p>\n<p>2) For purchases of \u20ac60 or more = free delivery.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-29\" aria-expanded=\"false\" aria-controls=\"faq-answer-29\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Why do deliveries of Flowers and Funeral Flowers have a different cost from other products in the Online Store?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-29\" role=\"region\" aria-labelledby=\"faq-q-29\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Flowers and Funeral Flowers are perishable and sensitive products, handcrafted by our florists and delivered through our own distribution, on the day of delivery, to guarantee maximum freshness and quality.<br \/>\nFor this reason, this service is only available in Lisbon, Greater Lisbon and Set\u00fabal Peninsula, with specific delivery costs for each area.<br \/>\nThe other products in the Online Store, such as plants, pots, substrates, fertilizers and decorative items, are dispatched by carrier to mainland Portugal, benefiting from a different logistical structure and lower delivery costs.<br \/>\nThis distinction allows us to ensure that each product reaches its destination in the best possible conditions.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-30\" aria-expanded=\"false\" aria-controls=\"faq-answer-30\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Is there any additional fee at the weekend?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-30\" role=\"region\" aria-labelledby=\"faq-q-30\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Yes. All deliveries (including Flowers and Funeral Flowers) scheduled\/made at the weekend have an additional fee of \u20ac4.<\/p>\n<p>However, there is no delivery\/shipping service on weekends for:  <\/p>\n<p>1) Flowers and Funeral Flowers in the Set\u00fabal Peninsula<\/p>\n<p>2) Any other item from our Online Store with a delivery address outside Lisbon or Greater Lisbon (delivery service in Mainland Portugal operates from Tue to Fri, except December 25th and January 1st)<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-31\" aria-expanded=\"false\" aria-controls=\"faq-answer-31\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Can I pick up the order at a store?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-31\" role=\"region\" aria-labelledby=\"faq-q-31\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Yes. You can opt for free pickup at one of our Garden Centres: Campo Grande (Lisbon), Fern\u00e3o Ferro and Quinta da Eira.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-32\" aria-expanded=\"false\" aria-controls=\"faq-answer-32\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">How long does pickup take?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-32\" role=\"region\" aria-labelledby=\"faq-q-32\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Campo Grande (Lisbon): Available on the same day, about 4 hours after payment confirmation.<br \/>\nFern\u00e3o Ferro and Quinta da Eira: Available 48 hours after payment confirmation.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-33\" aria-expanded=\"false\" aria-controls=\"faq-answer-33\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Can all products be dispatched?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-33\" role=\"region\" aria-labelledby=\"faq-q-33\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>No. There are products that, due to their weight, size or fragility, are only available for pickup in store.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-34\" aria-expanded=\"false\" aria-controls=\"faq-answer-34\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Will the plant I receive be the same as in the photograph?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-34\" role=\"region\" aria-labelledby=\"faq-q-34\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>The photographs in the Online Store are real, but have an illustrative character as they show specimens in stock at the time the products were placed in the online catalogue.<br \/>\nThe plants supplied will be similar to those in the photographs, however, being living beings, depending on the stage of the vegetative cycle they are in, they may vary in shape, appearance or size, presenting variations compared to the images. Natural differences in shape, appearance or size may be observed (e.g.: another leaf tone, with greater or lesser leaf density, with or without flower\/fruit, etc).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-35\" aria-expanded=\"false\" aria-controls=\"faq-answer-35\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Are the floral arrangements the same as in the photographs?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-35\" role=\"region\" aria-labelledby=\"faq-q-35\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Our arrangements are made by professional florists using flowers indicated in the photographs, and depending on the flowers available in stock at the date of the order, there may be variations in appearance or size.<br \/>\nAll substitutions are made seeking to respect the style, value and general composition of the arrangement presented.<br \/>\nIn case of stock shortage of any floral species\/greenery, the team will proceed with the substitution for the most identical, fresh and available flower\/greenery at the time of preparation, communicating with the customer only in case of lack of a specific species that may compromise the completion of a particular arrangement.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-36\" aria-expanded=\"false\" aria-controls=\"faq-answer-36\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Can I return plants?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-36\" role=\"region\" aria-labelledby=\"faq-q-36\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>No. For phytosanitary reasons and because it is a perishable product, we do not accept returns or exchanges of plants and other plant materials.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-37\" aria-expanded=\"false\" aria-controls=\"faq-answer-37\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Can I return Flowers or Funeral Flowers?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-37\" role=\"region\" aria-labelledby=\"faq-q-37\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>No. For phytosanitary reasons and because it is a perishable product, we do not accept returns or exchanges of flowers and other plant materials.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-38\" aria-expanded=\"false\" aria-controls=\"faq-answer-38\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">Can I return pots, accessories or decorative items?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-38\" role=\"region\" aria-labelledby=\"faq-q-38\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Yes. You have 14 days after receiving the order to communicate your intention to return, under the terms of current legislation. For more information, consult the \"Terms and Conditions of Use\", in the legal links of this site.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-39\" aria-expanded=\"false\" aria-controls=\"faq-answer-39\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">What do I do if I receive a damaged item or one different from what I ordered?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-39\" role=\"region\" aria-labelledby=\"faq-q-39\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>Contact us by email at info@hortodocampogrande.com, explaining the situation, illustrating it with photographs that demonstrate the reported situation and including a phone contact, so that we can analyze the situation and find an appropriate solution in a timely manner.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-40\" aria-expanded=\"false\" aria-controls=\"faq-answer-40\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">What happens if a product is out of stock?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-40\" role=\"region\" aria-labelledby=\"faq-q-40\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>If a product runs out after purchase, we will contact you to propose a substitution, indicate the expected stock replenishment, proceed with the respective refund, or suggest some other option that resolves the situation.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-41\" aria-expanded=\"false\" aria-controls=\"faq-answer-41\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">How can I track my order?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-41\" role=\"region\" aria-labelledby=\"faq-q-41\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>When the order is dispatched by Carrier, you will receive an email with the respective tracking number.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"faq-item\">\n\t\t\t\t\t\t\t<button class=\"faq-question\" type=\"button\" id=\"faq-q-42\" aria-expanded=\"false\" aria-controls=\"faq-answer-42\">\n\t\t\t\t\t\t\t\t<span class=\"question-text\">How can I contact Horto do Campo Grande?<\/span>\n\t\t\t\t\t\t\t\t<span class=\"arrow\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n\t\t\t\t\t\t\t\t\t\t<polyline points=\"6 9 12 15 18 9\"><\/polyline>\n\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"faq-answer\" id=\"faq-answer-42\" role=\"region\" aria-labelledby=\"faq-q-42\">\n\t\t\t\t\t\t\t\t<div class=\"answer-content\">\n\t\t\t\t\t\t\t\t\t<p>You can contact us by email at info@hortodocampogrande.com, or by phone: (+351) 217 826 660 (call to the national landline network).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"name\":\"Find out everything about our online store's delivery conditions\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is the minimum purchase amount in the Online Store?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The minimum purchase amount is \u20ac30. It is not possible to complete orders below this amount.\"}},{\"@type\":\"Question\",\"name\":\"Why is there a minimum purchase amount of \u20ac30?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The minimum purchase amount ensures the logistical viability of preparing and delivering orders, as well as maintaining the quality standards and Online Service provided by Horto do Campo Grande.\"}},{\"@type\":\"Question\",\"name\":\"What payment methods are available?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You have the following payment options available: MB Way, Multibanco Reference, Credit Card and Revolut.\"}},{\"@type\":\"Question\",\"name\":\"When is my order processed?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Orders are only processed after payment confirmation.\"}},{\"@type\":\"Question\",\"name\":\"How long do I have to make payment?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"After placing your order, payment must be made within 24 hours.\\nAfter this period, the order will be automatically cancelled, the delivery date scheduled when placing the order may be compromised and the availability of items placed in the shopping cart will not be guaranteed.\"}},{\"@type\":\"Question\",\"name\":\"Can I cancel an order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If the order has not yet been dispatched, you can request cancellation through our contacts. After validating the situation, we will proceed with the respective refund.\\nYou can contact us by email at info@hortodocampogrande.com, or by phone: (+351) 217 826 660 (call to the national landline network).\"}},{\"@type\":\"Question\",\"name\":\"Do you deliver throughout the country?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. Most products available in our Online Store can be delivered in mainland Portugal.\\nFlowers and Funeral Flowers are only available for delivery in Lisbon, Greater Lisbon and Set\u00fabal Peninsula, in order to guarantee freshness and quality from the production of the arrangement to the moment of delivery.\"}},{\"@type\":\"Question\",\"name\":\"Do you deliver to the Azores and Madeira?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Shipments to the Azores and Madeira are analyzed on a case-by-case basis. To request a quote, contact us by email at info@hortodocampogrande.com.\"}},{\"@type\":\"Question\",\"name\":\"Do you make international deliveries?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We currently do not make international deliveries.\"}},{\"@type\":\"Question\",\"name\":\"Are there deliveries on Saturday and Sunday?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Weekend deliveries are only available in the Lisbon and Greater Lisbon area, for an additional fee of \u20ac4.\\nThere is no delivery\/shipping service on weekends for:  \\n1) Flowers and Funeral Flowers in the Set\u00fabal Peninsula\\n2) Any other item from our Online Store with a delivery address outside Lisbon or Greater Lisbon (delivery service in Mainland Portugal operates from Tue to Fri, except December 25th and January 1st).\"}},{\"@type\":\"Question\",\"name\":\"When does the delivery period start counting?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The delivery period starts counting after payment confirmation of the order.\"}},{\"@type\":\"Question\",\"name\":\"Can I choose the delivery date?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. In the purchase form you can select a delivery date, which can range from the same day (depending on the time you place the order and actually pay for it, and the product in question), up to 30 days after placing the order.\"}},{\"@type\":\"Question\",\"name\":\"Are there pickup locations with free delivery, regardless of the purchase value?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, you can choose to pick up your products at one of our 3 Garden Centers (Campo Grande, Quinta da Eira-Sintra, and Fern\u00e3o Ferro).\"}},{\"@type\":\"Question\",\"name\":\"Can I choose the delivery time?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"It is currently not possible to select a specific delivery time.\"}},{\"@type\":\"Question\",\"name\":\"What if the delivery date I selected at the time of purchase is not met?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Order dispatch may be delayed when: \\n1) Stock shortages occur at the time of order preparation (common in a Garden Centre, as plants are living beings and may perish, which is why we do not guarantee the absolute availability of all products advertised in the online catalogue in suitable condition at the time of dispatch).\\n2) We are in special periods (e.g. Black Friday, Christmas, Public Holidays and long weekends)\\n3) Payment for the order is not made immediately after completing the order (Bank Transfer Ref. option), as payment expires after 24 hours and products are not necessarily reserved. As items are not necessarily reserved until payment is confirmed, stock shortages or subsequent unavailability of some products may occur.\"}},{\"@type\":\"Question\",\"name\":\"Can I change the delivery address after completing the order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We do not guarantee changes after completing the purchase.\\nHowever, if you detect any error, contact us as quickly as possible by email at info@hortodocampogrande.com.\"}},{\"@type\":\"Question\",\"name\":\"Can I associate foreign phone contacts when filling in the details for a delivery?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Even if you manage to complete the order, to ensure effective communication during the delivery process, it is essential to provide a national phone contact (+351). We do not ensure the operation of the service with international phone contacts.\"}},{\"@type\":\"Question\",\"name\":\"Can I include a card with a message?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. Simply place the message in the respective field of the purchase form, we will print the text on a card and it will be sent with your order.\"}},{\"@type\":\"Question\",\"name\":\"What happens if there is no one at the address to receive the order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Only one delivery attempt is planned.\\nWe recommend that you indicate (in the notes field, available in the purchase form) a valid national phone contact (+351) and any other useful information to facilitate and enable delivery.\"}},{\"@type\":\"Question\",\"name\":\"Can I order Flowers or Funeral Flowers for a future date?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. You can place the order today and select a future delivery date.\"}},{\"@type\":\"Question\",\"name\":\"When are Flowers and Funeral Flowers prepared?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Floral arrangements and funeral flowers are prepared on the day of delivery, ensuring maximum freshness and quality.\"}},{\"@type\":\"Question\",\"name\":\"Do you deliver Flowers and Funeral Flowers on the same day?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. We make same-day deliveries of Flowers and Funeral Flowers in Lisbon, Greater Lisbon and Set\u00fabal Peninsula, provided payment is made by 2pm.\"}},{\"@type\":\"Question\",\"name\":\"Do you deliver Funeral Flowers?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. We provide funeral wreaths, funeral palms and other floral arrangements suitable for the occasion.\"}},{\"@type\":\"Question\",\"name\":\"Can I send Flowers, Funeral Wreaths or other arrangements available for this purpose directly to a church, chapel or cemetery, indicating a day and time for delivery?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. Provided the address is in one of the areas covered by our delivery service. Simply fill in the fields (church name, church address, name of the deceased, ceremony time) available in the purchase form.\"}},{\"@type\":\"Question\",\"name\":\"Can I include a card with a message?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. Simply place the message in the respective field of the purchase form, we will print the text on a card and it will be sent with your order.\"}},{\"@type\":\"Question\",\"name\":\"Can I send Flowers directly to another person?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. After entering your details in the purchase form, simply open the \\\"SEND TO ANOTHER ADDRESS\\\" box, and fill in the recipient's details. Even if you want to make a surprise, we remind you that it is essential to provide a national phone contact (+351) to enable delivery.\"}},{\"@type\":\"Question\",\"name\":\"Why don't you deliver Flowers or Funeral Flowers throughout the country?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"To guarantee the freshness and quality of floral arrangements and funeral flowers, these products are only available for delivery in Lisbon, Greater Lisbon and Set\u00fabal Peninsula.\"}},{\"@type\":\"Question\",\"name\":\"How much does delivery of Flowers and Funeral Flowers cost?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"PURCHASES BETWEEN \u20ac30 AND \u20ac60:\\nLisbon - Free delivery\\nGreater Lisbon - \u20ac15\\nSet\u00fabal Peninsula - \u20ac25\\nPURCHASES OF \u20ac60 OR MORE:\\nLisbon + Greater Lisbon - Free\\nSet\u00fabal Peninsula - \u20ac25\"}},{\"@type\":\"Question\",\"name\":\"How much does delivery of other products cost?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"For products not in the Flowers or Funeral Flowers categories, delivery costs are:  \\n1) For purchases between \u20ac30 and \u20ac60 = \u20ac6.50\\n2) For purchases of \u20ac60 or more = free delivery.\"}},{\"@type\":\"Question\",\"name\":\"Why do deliveries of Flowers and Funeral Flowers have a different cost from other products in the Online Store?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Flowers and Funeral Flowers are perishable and sensitive products, handcrafted by our florists and delivered through our own distribution, on the day of delivery, to guarantee maximum freshness and quality.\\nFor this reason, this service is only available in Lisbon, Greater Lisbon and Set\u00fabal Peninsula, with specific delivery costs for each area.\\nThe other products in the Online Store, such as plants, pots, substrates, fertilizers and decorative items, are dispatched by carrier to mainland Portugal, benefiting from a different logistical structure and lower delivery costs.\\nThis distinction allows us to ensure that each product reaches its destination in the best possible conditions.\"}},{\"@type\":\"Question\",\"name\":\"Is there any additional fee at the weekend?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. All deliveries (including Flowers and Funeral Flowers) scheduled\/made at the weekend have an additional fee of \u20ac4.\\nHowever, there is no delivery\/shipping service on weekends for:  \\n1) Flowers and Funeral Flowers in the Set\u00fabal Peninsula\\n2) Any other item from our Online Store with a delivery address outside Lisbon or Greater Lisbon (delivery service in Mainland Portugal operates from Tue to Fri, except December 25th and January 1st)\"}},{\"@type\":\"Question\",\"name\":\"Can I pick up the order at a store?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. You can opt for free pickup at one of our Garden Centres: Campo Grande (Lisbon), Fern\u00e3o Ferro and Quinta da Eira.\"}},{\"@type\":\"Question\",\"name\":\"How long does pickup take?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Campo Grande (Lisbon): Available on the same day, about 4 hours after payment confirmation.\\nFern\u00e3o Ferro and Quinta da Eira: Available 48 hours after payment confirmation.\"}},{\"@type\":\"Question\",\"name\":\"Can all products be dispatched?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. There are products that, due to their weight, size or fragility, are only available for pickup in store.\"}},{\"@type\":\"Question\",\"name\":\"Will the plant I receive be the same as in the photograph?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The photographs in the Online Store are real, but have an illustrative character as they show specimens in stock at the time the products were placed in the online catalogue.\\nThe plants supplied will be similar to those in the photographs, however, being living beings, depending on the stage of the vegetative cycle they are in, they may vary in shape, appearance or size, presenting variations compared to the images. Natural differences in shape, appearance or size may be observed (e.g.: another leaf tone, with greater or lesser leaf density, with or without flower\/fruit, etc).\"}},{\"@type\":\"Question\",\"name\":\"Are the floral arrangements the same as in the photographs?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Our arrangements are made by professional florists using flowers indicated in the photographs, and depending on the flowers available in stock at the date of the order, there may be variations in appearance or size.\\nAll substitutions are made seeking to respect the style, value and general composition of the arrangement presented.\\nIn case of stock shortage of any floral species\/greenery, the team will proceed with the substitution for the most identical, fresh and available flower\/greenery at the time of preparation, communicating with the customer only in case of lack of a specific species that may compromise the completion of a particular arrangement.\"}},{\"@type\":\"Question\",\"name\":\"Can I return plants?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. For phytosanitary reasons and because it is a perishable product, we do not accept returns or exchanges of plants and other plant materials.\"}},{\"@type\":\"Question\",\"name\":\"Can I return Flowers or Funeral Flowers?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. For phytosanitary reasons and because it is a perishable product, we do not accept returns or exchanges of flowers and other plant materials.\"}},{\"@type\":\"Question\",\"name\":\"Can I return pots, accessories or decorative items?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. You have 14 days after receiving the order to communicate your intention to return, under the terms of current legislation. For more information, consult the \\\"Terms and Conditions of Use\\\", in the legal links of this site.\"}},{\"@type\":\"Question\",\"name\":\"What do I do if I receive a damaged item or one different from what I ordered?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Contact us by email at info@hortodocampogrande.com, explaining the situation, illustrating it with photographs that demonstrate the reported situation and including a phone contact, so that we can analyze the situation and find an appropriate solution in a timely manner.\"}},{\"@type\":\"Question\",\"name\":\"What happens if a product is out of stock?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If a product runs out after purchase, we will contact you to propose a substitution, indicate the expected stock replenishment, proceed with the respective refund, or suggest some other option that resolves the situation.\"}},{\"@type\":\"Question\",\"name\":\"How can I track my order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"When the order is dispatched by Carrier, you will receive an email with the respective tracking number.\"}},{\"@type\":\"Question\",\"name\":\"How can I contact Horto do Campo Grande?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can contact us by email at info@hortodocampogrande.com, or by phone: (+351) 217 826 660 (call to the national landline network).\"}}]}<\/script>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":11187,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"","footnotes":""},"class_list":["post-17233","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"featured_image_src":"https:\/\/hortodocampogrande.pt\/wp-content\/uploads\/2023\/11\/homepage-banner-1.webp","_links":{"self":[{"href":"https:\/\/hortodocampogrande.pt\/en\/wp-json\/wp\/v2\/pages\/17233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hortodocampogrande.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hortodocampogrande.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hortodocampogrande.pt\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hortodocampogrande.pt\/en\/wp-json\/wp\/v2\/comments?post=17233"}],"version-history":[{"count":0,"href":"https:\/\/hortodocampogrande.pt\/en\/wp-json\/wp\/v2\/pages\/17233\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hortodocampogrande.pt\/en\/wp-json\/wp\/v2\/media\/11187"}],"wp:attachment":[{"href":"https:\/\/hortodocampogrande.pt\/en\/wp-json\/wp\/v2\/media?parent=17233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}